Shipping & Privacy Policy

Shipping & Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for straightjaketarmory.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services or changes to this privacy policy.

Your Access to and Control Over Information:

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect the sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 307-707-3181 or by email at straightjacketarmory@gmail.com

Return and Cancellation Policy

All sales are final. Due to the very specific custom parts that we have to order to serve our customers, we have a zero-cancellation policy after 48 hours. Once you place an order with us, we will not grant a refund. However, we do reserve the right to grant cancellations at our discretion. Cancellations that are granted have a 50% restocking fee. Because of the nature of our business, many of our orders are custom orders. We do not keep an inventory. This is a custom-built rifle shop, and as such, we cannot grant refunds. If you are unhappy with your finished product, please contact us at: straightjacketarmory@gmail.com.

Note: We recommend that you use a carrier that offers shipment tracking for all returns and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you choose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts etc.)

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items and pricing.

General Firearms Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer’s box with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items are not normally sold by our store and will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Order Fulfillment

All orders are shipped promptly from our location within 3-10 business days using UPS or USPS. We do not use FedEx. Tracking numbers are available for items shipped via UPS or USPS.

Online Price and Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.
If an item’s description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Straight Jacket Armory will be the final arbiter of discrepancies in the online catalog.

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas*

Shipping Policy:

Orders placed with standard shipping are estimated to ship within 3-5 business days from the time the order was placed. Our estimated shipping time is based on several factors, including the type of product you have ordered and how quickly we can obtain and assemble items for shipment. Orders for multiple items can sometimes take longer to assemble before we are able to ship and may be shipped in multiple packages. All firearms must be shipped to an FFL dealer. The ship times for firearms is also dependent on whether or not we have the receiving dealer’s FFL on file, or if we need to obtain that from them. Shipments are processed Monday through Friday from 9am to 4pm MT for standard or express shipping may not be processed until the next business day.

Where Can We Ship To?

Anywhere in the continental United States, additional shipping charges may apply for Alaska and Hawaii. We do not currently offer shipping outside of the United States. Some restrictions may apply.

Ammunition Shipping:

If you have questions about when your order is shipped, or if you need a copy of your tracking information, please email orders to straightjacketarmory@gmail.com and we will reply as soon as possible. Thanks!

We Cannot Ship to P.O Boxes
We cannot ship to CA., MA., DC., IL. NJ. or New York City.
We cannot ship to San Francisco, Oakland, Sacramento or Los Angeles. There are new laws being passed all the time, so we advise checking your local laws to make sure it is legal for ammo to be shipped to your address.

Disclaimer

By registering with Straight Jacket Armory, you confirm that you are of appropriate age to purchase ammunition and there are no local, state or federal laws prohibiting you from purchasing, receiving or owning ammunition.

Orders will be shipped via UPS or USPS. We do not use FedEx!! Tracking numbers will be provided on all orders. All orders receive an email confirmation, if you request one.

Straight Jacket Armory does not ship outside the continental United States. We do not ship to Alaska, Hawaii, Massachusetts or Chicago or any other area within the U.S where we are prohibited by federal. state or local law to ship product. Please see Terms and Conditions for further restrictions.

Ammunition and Firearms Disclaimer:

Firearm possession is transferred in person  at an FFL dealer after all applicable state and federal requirements have been successfully completed. You must pass a background check and meet minimum age requirements. You are responsible for knowing your federal, state and local laws regarding firearm and ammunition purchase and possession.

Must be at least 18 years of age to purchase long gund and rifle ammunition. Must be 21 years of age to purchase handguns and handgun ammunition.

Ammunition and Magazine Shipping Guidelines

Straight Jacket Armory cannot ship to a PO Box or a PMB, a physical address is mandatory. Ammunition is shipped UPS ground and an adult signature is required. Accessories will be shipped either UPS or USPS, whichever is most cost effective. We do not use FedEx. Customers will be provided with a tracking number and shipping status.

Restrictions by State:

Alaska: No ammunition. Ok to ship magazines.
California: No ammunition or magazine shipments.
Colorado: No magazine shipments. Ok to ship ammunition.
Connecticut: No ammunition or magazine shipments.
Hawaii: No ammunition or primer shipments. Ok to ship magazines.
Illinois: No magazine shipments. Must have valid FOID Card to order ammo.
Maryland: No magazine shipments. Ok to ship ammunition.
Massachusetts: No ammunition or magazine shipments.
New Jersey: No ammunition or magazine shipments.
New York: No ammunition or magazine shipments.
Ohio: No magazine shipments. Ok to ship ammunition.
Washington D.C: No ammunition or magazine shipments.

By registering with Straight Jacket Armory, you certify that you are of legal age to purchase and/or possess ammunition and furthermore that you are not in violation of any state, local or federal laws prohibiting you from purchasing, owning or receiving ammunition or firearms.

Any order that conflicts with your state, local or federal law will be terminated immediately and refunded minus a 15% fee. Credit card companies impose a fee when an order is placed online. We will not absorb this fee if you choose not to be informed of your laws.